Mongulai was founded in 2016 by Telmen Luvsandorj, man who always looking for a way to make a positive impact on his country. Once in time he went to the local artisan’s, SMEs exhibition and found very creative, quality apparel and food products made with organic raw materials mostly from the countryside. But many of the products were local specialties made by family businesses that didn’t sell overseas. So he decided to change that.
Frequently Asked Questions
How do I track my order?
Using the tracking number you received at the time of completed order, you can track your shipment through Mongolpost.mn or DHL.com.
How can I contact your couriers?
Do you provide international delivery?
Yes! We’re pleased to ship to all countries.
What are your delivery options?
Mongulai offers delivery options to best suit your needs in terms of arrival time and cost.
- DHL (Expedited shipping, with tracking) 3 to 6 business days
- MongolPost (Standard shipping with semi tracking) 10 – 15 days
What is your return policy?
- You can check our Return Policy at here
How do I use a coupon?
After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart, you’ll see a box where you may enter your coupon code.
What are my payment choices?
During the checkout process, you may choose any of our current payment options and continue to place your order. We support Stripe, Apple Pay, PayPal. Please note that we will not ship your order until we receive payment from you.
How to create a new account?
Click My Account link on the bottom of the website. Then click Create account.